Privacy Policy

MG-OG Digital Agency LLC, with EIN 61-2143396 and registered office at 2201 Menaul Boulevard Northeast, STE A, Albuquerque, NM 87107, USA (“we”, “us”, “our”, “this Website” or “e-services.ca”), is committed to protecting and respecting your privacy. This Privacy and Cookies Policy (“Policy”) explains how we collect, use, store, and protect personal data obtained through our website and related services (“Services”).

This Policy applies to all users, customers, and visitors of this Website. Please read it carefully to understand our practices regarding your personal data and how it will be treated.

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) governs the collection, use, and disclosure of personal information in the course of commercial activities. Where applicable, this Policy also aligns with the principles of the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Compliance with one regulation does not automatically imply compliance with others; therefore, we apply appropriate safeguards to protect personal information and individual rights.

This Website acts as the data controller for personal data collected from users and customers through the Website.

By using this Website and its Services, users acknowledge that they have read and understood this Policy and consent to the processing of their personal data as described herein.

MG-OG Digital Agency LLC processes personal data based on the informed, explicit, and voluntary consent provided by users. Consent is obtained through affirmative actions, such as accepting this Policy via checkboxes in contact forms, service request forms, payment processes, or other interactive features of the Website.

Personal data is treated confidentially and is processed solely for the purpose of providing the requested services, including administrative assistance related to Social Insurance Number (SIN) applications and the Canadian Dental Care Plan (CDCP), in accordance with applicable data protection laws.

Data treatment purposes

For the purposes of applicable data protection laws, including PIPEDA and, where applicable, GDPR (collectively, “Data Protection Laws”), the data controller can be contacted at contact@e-services.ca.

Personal data is collected and processed for the following purposes:

  • Providing and managing the services contractually agreed with users;
  • Assisting with applications related to the Social Insurance Number (SIN) and the Canadian Dental Care Plan (CDCP);
  • Communicating with users before, during, and after the service process;
  • Facilitating communication between users and relevant public authorities where required;
  • Complying with legal, accounting, and regulatory obligations;
  • Providing information about updates, services, or relevant communications where consent has been granted.

Collected data to provide a service

The personal data collected is limited to what is strictly necessary to provide the requested services and to comply with applicable legal obligations. This may include identification and contact details required for SIN or CDCP assistance.

Personal data is stored securely and retained only for the minimum period necessary. Unless a longer retention period is required by law, personal data will not be retained for more than 12 months after completion of the service.

Payments are processed through secure third-party payment platforms that comply with applicable security standards, including PCI-DSS. e-Services.ca does not store or directly process full payment card details.

Where applicable, personal information submitted as part of a SIN application is ultimately processed and stored by Service Canada in the Social Insurance Register, in accordance with governmental regulations.

Collected data to request information

Personal data collected through contact or information request forms is used solely to respond to inquiries, provide requested information, or send communications where consent has been granted.

Certain technical data, such as IP addresses or cookie identifiers, may be collected automatically to ensure website functionality, security, and analytics.

Exercise of rights

In accordance with PIPEDA and, where applicable, GDPR, users may exercise their rights of access, rectification, deletion, restriction, portability, or objection by contacting contact@e-services.ca. Proof of identity may be required to process such requests.

Recipients

Personal data may be disclosed to third parties only where necessary to provide the requested services, comply with legal obligations, or work with trusted service providers under contractual confidentiality and data protection obligations. We do not sell personal data.

Embedded content from other websites

This Website may include embedded content from third-party websites. Embedded content behaves in the same way as if the user had visited the third-party website directly, which may collect data, use cookies, or track interactions independently.

This Website uses cookies to enhance user experience, analyze website performance, and ensure proper functionality. Users may accept or manage cookies through their browser settings.

Users can disable cookies through their browser configuration; however, certain features of the Website may not function properly as a result.

For questions regarding this Privacy and Cookies Policy, please contact contact@e-services.ca